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Terms & Conditions

Please read these Terms and Conditions ("Terms") carefully before using our website. By accessing or using our website, you agree to be bound by these Terms.
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1. About Us

The Low Row and Feetham Literary Institute ("we", "our", or "the Institute") is a registered charity in England, dedicated to promoting community, education, and culture. Our website provides information about our history, purpose, and current events, and allows users to book events and hall hire, make donations, and purchase event tickets.

 

2. Use of Our Website

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to use the site:

  • In any way that breaches any applicable law or regulation.

  • To engage in any fraudulent or harmful activity.

We reserve the right to restrict or terminate your access at any time if we reasonably believe you are in breach of these Terms.

 

3. Event Bookings and Hall Hire

You may book tickets for events, classes, or hire the hall through our website. By placing a booking:

  • You agree to provide accurate and current information.

  • You authorise us or our third-party payment providers to charge the applicable amount.

All bookings are subject to availability and confirmation by us.

 

4. Payments and Donations

We use secure third-party providers (e.g., Stripe, PayPal) to process payments. Donors have the option to cover the transaction processing fees associated with their donation. This is entirely voluntary and helps ensure that 100% of the intended donation reaches our organisation. Any additional amount to cover fees will be treated as part of the donation for accounting and reporting purposes.You may be required to agree to their terms and privacy policies. Donations and payments made via the website are non-refundable unless otherwise stated.

 

5. Cancellation and Refunds

Our cancellation and refund policy will be clearly outlined during the booking process and may vary depending on the event or service. Please contact us directly with any concerns.

 

6. Data Protection and Privacy

We collect personal information (such as name, email address, and payment details) when you make a booking or donation. We handle all personal data in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR).

We do not store full payment information — this is handled securely by our third-party payment providers.

 

7. Third-Party Services

We may link to or use third-party services. We are not responsible for the content, policies, or practices of third-party websites or services.

 

8. Intellectual Property

All content on the website — including text, images, logos, and graphics — is the property of the Institute or used with permission. You may not copy, reproduce, or use any content without our written permission.

 

9. Limitation of Liability

To the extent permitted by law, the Institute shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of the website or participation in any event.

 

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

11. Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by an updated “Last updated” date. Continued use of the website after any such changes constitutes your acceptance of the new Terms.

 

12. Contact Us

If you have any questions about these Terms, please contact us on the details below.

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